This Privacy Policy applies to Get Visas. Get Visas is committed to providing our customers with excellent service. As part of this commitment, we take the trust our customers and site visitors place in us very seriously. We recognise that it is our responsibility to protect your privacy and to inform you of our information collection practices through our Privacy Policy.
Our Privacy Policy outlines:
· The information that we collect
· How the information we collect is used
· Get Visas EU GDPR Compliance Statements
· How we collect information
· How Get Visas protects your information
· How to opt-out of further communication
· How to contact Get Visas
· Links to other websites
· Get Visas stance on collecting personal information from children
· Disclaimer
Get Visas reserve the right, at any time, to modify this Privacy Policy. If we make revisions that change the way we collect, use, or share personal information, we will post those changes in this Privacy Policy. You should review this Privacy Policy periodically so that you keep up to date on our most current policies and practices. We will note the effective date of the latest version of our Privacy Policy at the end of this Privacy Policy.
In some instances, we are engaged directly by corporations or business groups, which results in the processing of employee information at their request. Where we refer to “employer” below, it is in these circumstances where corporations or other business groups have engaged us to act. You may at any time, if you prefer, address any concerns directly to your employer, where applicable.
The information we collect
By using our website and/or our services we may collect and request information from you and/or your employer which includes your name, address, telephone number, date of birth, marital status, passport number, employment history, educational background, tax status, employee number, job title and function, expatriate status, e-mail address and payment and transaction information for billing purposes. Where required for the service, we collect certain personal documents such as passport copies, educational documents, CVs, visa copies, birth certificates, and other documents.
If Get Visas is handling your visa additional information may be requested by the application forms of the destination country. These additional items can include items such as your personal and family information, educational background, employment history, travel history, and financial records. As required by relevant visa or governmental authorities such additional sensitive information can include ethnicity, race, religion, trade union membership, health related information, biometrics and information about criminal history.
In many instances such as visa extensions, permanent residency, and other cases related to changes in employment, the services we provide require follow-up services. If such follow-up is required, the information we have collected previously is used to provide the additional related services for which we have been engaged.
How information is used
We do not sell your personal information to any third parties. Additionally, Get Visas will not share the information with any third party, except as otherwise set forth in this Privacy Policy.
Get Visas may share the personal information with third parties for the following purposes:
· To complete your visa, document legalization services, request as necessary to provide visa services to you and your family, including disclosure to government agencies in the form of applications, photographs, and petitions for visa requests benefits. This may include providing sensitive data required for process request to Visa Application Centres, logistics companies, invitation providers etc.
· Share data with companies that provide services to assist us with our business activities in visa and other request fulfilment.
· To improve our products and services, provide superior customer service, and identify market opportunities
· As required by law in response to requests by public authorities including meeting national security or law enforcement requirements
Get Visas may also use the information to communicate with you directly via survey, e-mail or direct mail, such as to inform you about newsworthy topics and upcoming events that may be of interest to you, or to confer with you regarding your visa or passport request. We may also use your email address to send you reminders of expiring visas, passports etc. If you would like to discontinue receiving this information, see the how to opt-out of further communication section below.
EU Global Data Protection Regulation (GDPR) Compliance statements
Lawful Basis for Collecting Personal Information: Get Visas collect and process personal information in order to fulfil your visa, passport, document legalization, or immigration process request and our contract with you. This information is collected and processed in accordance with local laws including GDPR regulations in the European Union and Switzerland. For those individuals to whom the GDPR applies, general personal information is collected and processed on the basis of the contract formed or to be formed between us, but the additional sensitive personal information is collected and processed under the lawful basis of consent. By placing the order and giving your consent, you are giving Get Visas the following rights:
· The right to collect your personal information
· The right to process your personal information
· The right to share your personal information with third party providers and government entities as needed, such as Government Authorities, Visa Application Centres, Logistics Companies, Invitation Providers and/or Translators/Solicitors relevant to your request for services.
You maintain the right to revoke consent at any time.
The Right to Have Your Personal Information Erased: At any time, you have the right to request that Get Visas erase the personal information you have provided to us. Get Visas will erase any data as long as it is legally allowed to according to the laws and regulations in the countries in which we operate. You may make this request by emailing info@getvisas.co.uk. The following will then occur:
· Get Visas will acknowledge your request.
· Get Visas will review your specific request and the country of its origin and determine if we are lawfully allowed to oblige the request.
· Get Visas will then either:
· inform you that your data has been removed from our systems or
· inform you as to the date that Get Visas is legally allowed to remove said data from our systems given the nature of said data and the country of its origin.
The Right to Access Your Personal Information: At any time, you have the right to access your personal information held by Get Visas. To make a request for access to your data, a personal appearance is required at a Get Visas location with a government issued ID. After validating the identity of the requestor, Get Visas will provide your personal information in accordance with our policies.
International Transfer of Your Personal Information: Your Personal Information may be stored and processed in any country where we have facilities or in which we engage service providers. By using our services, you understand that your information will be transferred to countries outside of your country of residence, including the United States, which may have data protection rules that are different from those of your country. In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in those other countries may be entitled to access your Personal Information.
Some of the non-European Economic Area countries are recognized by the European Commission, the UK and Switzerland as providing an adequate level of data protection according to EEA, the UK or Swiss standards. For transfers from the EEA, the UK or Switzerland to countries not considered adequate by the European Commission, the UK or Switzerland, we have put in place adequate measures, such as standard contractual clauses adopted by the European Commission or contracts approved by the Swiss Commissioner, to protect your Personal Information.
For data transfers from the EEA, UK or Switzerland to the U.S., Get Visas have put in place adequate measures, such as standard contractual clauses adopted by the European Commission or contracts approved by the Swiss Commissioner, to protect your Personal Information.
Complaint to Supervisory Authority: If you consider that we have breached your rights under GDPR you may complain to the data protection authority in the country in which you reside or to the lead supervisory authority at https://ico.org.uk/concerns/ or by phone at +44 303 123 1113.
A listing of the EU Data Protection Authorities (DPAs) is located at:
http://ec.europa.eu/justice/data-protection/article-29/structure/data-protection-authorities/index_en.htm.
Individuals in Switzerland should contact the Swiss Federal Data Protection and Information Commissioner (the Swiss Commissioner) for resolution. Information regarding the Swiss Commissioner is located at: https://www.edoeb.admin.ch/edoeb/en/home.html.
Information we share and transfer
We may share some of your personal information with other Get Visas offices to provide you with information that will be relevant to your interests and to connect you with advisors who may be useful to you. For these purposes, your personal information may be processed in, or accessed from, Get Visas offices situated in jurisdictions that do not have equivalent data protection laws to those in your country of residence.
We safeguard your data within the Get Visas through the use of European Commission-approved standard contractual data protection clauses.
Personal information will be shared with companies providing services under contract to us for the purposes described in this Privacy Notice that may be located in a different country than you. When transferring your personal information, we rely on European Commission-approved standard contractual data protection clauses with service providers or approved binding corporate rules that protect your information.
If you have any questions about our information handling practices or if you wish to access your personal information you should contact our office at: info@getvisas.co.uk.
You may have other rights within the EU, UK, as well as other locations
You have the right to ask us for a copy of your personal information; to correct, delete or restrict processing of your personal information; and to obtain the personal information you provide in a structured, machine-readable format. In addition, you can object to the processing of your personal information in some circumstances (in particular, where we do not have to process the data to meet a contractual or other legal requirement). Where we have asked for your consent, you may withdraw consent at any time.
These rights may be limited, for example, if fulfilling your request would reveal personal information about another person, or if you ask us to delete information which we are required by law or have compelling legitimate interests to keep. If you have unresolved concerns, you have the right to complain to a data protection authority where you reside, where you work or where you believe there has been an infringement of data protection laws.
We will retain your personal information only for as long as we need it for the purposes described in this Privacy Notice, after which we will take steps to delete your personal information or hold it in a form that no longer identifies you.
How we collect information
We may collect information from you in the following ways:
· By Asking: We may collect personal information from you by asking that you provide it to us. Get Visas will only collect information that is needed to help us provide the service you request
· Cookies: Get Visas uses cookies to enhance your experience while using our website. Cookies are small text files that reside on your computer to identify you as a unique user. Cookies may also allow us to track your status or progress when requesting our services or information. Get Visas employ third-party cookies to perform functions on our behalf such as data analysis and marketing assistance. The data that we provide to such third parties is anonymous and does not reveal specific personal information related to our customers. This data is used for specific functions that require broad-based user statistics, which help to improve the overall Get Visas customer experience. If you choose, you can set your browser to reject cookies or you can manually delete individual or all of the cookies on your computer by following your browser’s help file directions. However, if your browser is set to reject cookies or you manually delete cookies, you may have some trouble accessing and using some of the pages and features that are currently on the Website, or that we may put on the Website in the future. We do not respond to web browser ‘do not track’ signals, however we will continue to monitor relevant legislation and policy updates and adjust our ‘do not track’ strategy as required.
Protecting your information
Protecting personal information, we receive from you is of crucial importance to Get Visas. While there is always some risk involved with transmitting information over the internet, we strive to protect against the misuse of any personal information that we receive from you via our website. Get Visas data is protected by Industry endorsed Transport Layer Security (TLS) technology. TLS is the most widely deployed security protocol used today and is used for Web browsers and other applications that require data to be securely exchanged over a network. This technology ensures the safe transmission of all data, including personal and credit card information. By taking such measures, Get Visas customers can feel secure in the knowledge that their data is protected when using our website.
Deleting your information
We will retain and use your information only for as long as is necessary to comply with our legal obligations, government auditing requirements, resolve disputes, and enforce our agreements (including those agreed with our clients). At the end of such period, we may, at our discretion, destroy such personal data without notice to you.
How to opt-out of further communication
We provide users the opportunity to opt-out of receiving further communications from us at their request. To opt-out of further communications contact us by email at info@getvisas.co.uk.
How to contact Get Visas
If you have any questions about this Privacy Policy, contact us by email at info@getvisas.co.uk.
Links to other websites
This site may contain links to other sites. Get Visas is not responsible for the privacy practices or the content of such websites. We encourage you to read the privacy policies of these websites before transmitting any personal identifiable information to third parties. Information collected by the third party is not governed by this Privacy Policy. Any link to a website owned by a third party does not constitute an endorsement, approval, association, sponsorship or affiliation with the linked site unless specifically stated.
The website may include social media features, such as the Facebook Like button and widgets, such as the “Share this” button or interactive mini programs that run on the website. These features may collect your IP address, which page you are visiting on the website, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on the website. Your interactions with these features are governed by the privacy policy of the company providing it.
Personal information from children
We do not knowingly collect personal information from individuals under 18 years of age. As a parent or legal guardian, please do not to allow your children to submit personal information without your permission.
Disclaimer
While every effort is made to provide accurate information, travel visa and passport requirements are constantly changing and there may be a delay before we are advised of such changes. Therefore, we are unable to guarantee complete accuracy at all times. Processing times and charges given are solely for guidance purposes and cannot be guaranteed. Where ‘no’ travel visa is indicated, we recommend this information be confirmed by the carrier and the relevant embassy or consulate. Get Visas recommend that travel visas be obtained before travel. Where information for travel visas upon arrival are given, we always recommend confirmation of this information with the airline and embassy or high commission prior to travel. Travel arrangements should not be confirmed prior to the visa or passport being issued unless they are a specifically required for that consulate. In such cases, refundable arrangements should be made.
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